Question 1

What does “Free during beta” actually mean?

Accepted Answer

Every paid plan — Starter, Business, Enterprise — is $0 until Invoeva exits beta. You sign up, pick the tier that matches your volume, and pay nothing today. We will give every active workspace at least 30 days’ notice by email before paid billing starts, and you can downgrade at any time before that.

Question 2

What happens if I exceed my plan’s monthly invoice limit?

Accepted Answer

Uploads keep working — the file is stored so nothing gets lost — but processing pauses until you upgrade or until the next monthly reset. You’ll see a clear in‑app notice with a one‑click upgrade. When you upgrade, queued invoices process automatically.

Question 3

Can I switch plans or cancel later?

Accepted Answer

Yes. You can move up or down between Free, Starter, Business, and Enterprise from the workspace settings at any time. Changes take effect at the start of the next billing cycle once paid billing is live. During beta, switching is instant and still free.

Question 4

I need more than 2,000 invoices a month or a custom ERP integration. What now?

Accepted Answer

That’s the Enterprise tier or a custom plan. Reach out via the Contact page — tell us your monthly volume, the ERPs you need to write into, and how many sites or restaurants you run. We’ll come back with a quote and an integration timeline within a couple of business days.

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